Custom Training & User Acceptance
Expanding internal knowledge of your technical solutions can be a real challenge. This is especially true during the implementation or modification of a solution or process.
Mosaic develops and delivers custom training sessions that are tailored to your specific needs. This includes deliverables that can be used during employee onboarding or even as a refresher for your current staff. Consistency is key and it starts with training.
During an implementation, users must adapt to new requirements and processes. With the workload they are already faced with, it can be a challenge for them to see the benefit.
Mosaic puts a targeted plan in place to ensure your users understand expectations and fully appreciate the benefits of the changes that are being made by your department.