Since 2007, Mosaic Legal Ops have supported Aon Legal Ops technology and operations work. We particularly value their product knowledge and technical expertise, as well as their ability to resolve some of our most complex issues. Mosaic understands our business challenges and they work with us to get the best out of our tools. We continue to rely on them as trusted advisors in the legal ops and technology space.
We were struggling with our Legal Tracker implementation, Mosaic was able to step in, learn our processes, and offer real, proactive support. For almost five years now, our relationship with Mosaic has given me so much peace of mind. I just don’t have to worry about it.
Mosaic is a fantastic business partner. They listen to our needs, are amazingly responsive, provide excellent customer service, and are the most professional firm to deal with. They have a genuine interest in what we do. Leaning on their experience with Legal Tracker to iron out our billing processes has saved us hundreds of thousands of dollars annually. Mosaic developed an interactive “GC Dashboard” of matter and billing information in Legal Tracker, which has significantly enhanced reporting and allows self-service reporting by senior legal leaders.
Mosaic consistently and efficiently manages everything for us, saving so much with just their invoice auditing that they pay for themselves each month. They handle vendor onboarding globally and they are so familiar with our processes. Mosaic is like an extension of our team which allows me to focus on other things.
The Mosaic Consulting team have become trusted advisors to us for all things matter management related. We value both their strategic thinking and “hands-on” tactical experience assisting us in doing more with fewer resources and increasing the benefits of our legal spending metrics.
Mosaic Legal Ops was founded on the belief that legal departments deserve more than reactive support. They deserve a strategic partner.
We bring deep expertise across leading platforms, including Legal Tracker, SimpleLegal, TeamConnect, TAP, Justice Bid, Brightflag Docusign CLM.
Our solutions are supported by modern dashboards, AI-enabled insights, and comprehensive admin and IT managed services. Our focus is on people as much as process and technology, empowering legal teams to concentrate on what matters most while Mosaic ensures the right systems and data are in place.
Meet the Team