Legal Systems Administration

Mosaic provides expert administration services to ensure your legal technology works the way it should, every day.

What You’re Up Against

Legal technology is only as strong as the support behind it. Matter Management, eBilling, and CLM systems quickly lose value when workflows break, updates lag, or no one has time to manage user requests and fixes. These challenges pull legal teams away from the strategic work that truly matters.

HOW WE HELP

Mosaic takes the weight of system management off your shoulders. We provide full administration for platforms such as Legal Tracker, SimpleLegal, TeamConnect, TAP, Brightflag, and DocuSign CLM. Our services include:

  • User and Access Management – onboarding, permissions, and security controls.
  • Upgrades and Maintenance – keeping systems current and stable.
  • Workflow and Configuration Support – adapting processes as your business changes.
  • Vendor Support – assisting with compliance and system-related vendor interactions.
  • Accrual and Budget Management – ensuring accurate data for financial forecasting.
  • Rate Review Support – maintaining alignment with billing guidelines and approvals.

What You Gain

With Mosaic managing your legal systems, you gain stability, compliance, and confidence that your technology is working for you, not against you. Your team has more time to focus on strategy and business impact while we ensure that systems, processes, and vendor interactions are running seamlessly in the background.

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